In-Depth Interviews

Get closer to people with two-way conversations

Real-time, 1-on-1 conversations that enable deeper discovery and consumer closeness. Build detailed understanding that quant data alone can't deliver.

Beyond the numbers.

Quant data tells you what happened. Two-way conversations tell you why — so you build detailed understanding, not just dashboards.

Dig deeper into any topic.

Two-way conversations let you follow the thread. Ask follow-ups, explore surprises, and uncover what surveys can’t reach.

Decide with confidence.

Intimate insights from real people give your team the evidence to make informed decisions — not educated guesses.

How to Leverage It

01

Objective Setting

Know what topics to explore. Focus on decisions that benefit from consumer involvement. Think through what's driving the need for this research, identify 2-3 key questions you need answers to, and determine how you're measuring success.

Setting objectives for in-depth interviews
02

Determine Audience

Use demographic targeting, screeners, and video auditions to find high-quality participants. Determine who the ideal target will be based on your research objectives.

Determining audience for interviews
03

Schedule Interviews

Automate scheduling to make the process seamless. Calendly integration is available to make booking easy for both moderators and participants.

Scheduling in-depth interviews
04

Connect

Have meaningful conversations with your participants. Build rapport and dig deeper into the topics that matter most to your research objectives.

  • Describe your thoughts and feelings
  • How does it impact your life?
  • Suggestions for improvement or change?
Pro tip: A little pause can go a long way. Leave a second of silence after an answer to let respondents finish their thoughts.
Interview prompts: Describe your thoughts and feelings, How does it impact your life, Suggestions for improvement or change