Focus Groups

Live conversations with consumers, anywhere

Run online focus groups that bring together diverse perspectives without geographic limits. Get the depth of in-person discussions with the speed and reach of digital — all captured on video for easy analysis.

In-person groups limit reach.

Localised in-person groups lack diverse representation. Online focus groups let you recruit from anywhere, so you hear from the people who matter most.

Reduce group bias.

In-person settings can lead to conformity. Online formats give every participant space to share honest, unfiltered opinions.

Move faster.

Skip the logistics of venue booking and travel. Run focus groups in days instead of weeks — and get results you can act on immediately.

How to Leverage It

01

Objective Setting

Consider what’s driving the need for this research, identify 2–3 key questions requiring answers, and determine success metrics. Define what outcomes you need from your focus group sessions.

Setting focus group objectives
02

Planning

Select the best moderator, establish discussion flow, define topics, and identify necessary visual stimuli. Good planning ensures productive conversations and actionable outcomes.

Planning focus group sessions
03

Determine Audience

Identify target consumers and the appropriate demographic mix for the group. Ensure diversity in perspectives while maintaining relevance to your research objectives.

Determining focus group audience
04

Curate Questions

Start broad at the category level, then move toward brand-specific inquiries. Allow flexibility for follow-ups and allocate adequate discussion time.

  • What are your initial impressions?
  • What’s the impact on your life?
  • What emotions do you feel?
Interview prompts: What are your initial impressions, What's the impact on your life, What emotions do you feel