Webinar

AI Moderation Playbook: When to Use It (And When Not To)

A real-world look at where AI Moderated Interviews shine — and where human nuance still wins.

AI moderation is everywhere in industry conversations — but the real challenge is knowing when it actually delivers value. In this 30-minute session, Voxpopme's Head of Research Erica Dinger and VP of Product Betsy Shaak share practical guidance drawn from hundreds of real projects. It's a research-first perspective on applying AI moderation in practice, not in theory.

What you'll learn

  • When AI moderation adds value — and when it doesn't.
  • Top use cases: A&Us, iHUTs, shopper insights, and concept testing.
  • Red flags for using AI in emotionally charged or complex conversations.
  • How to integrate AI moderation into mixed-method research designs.
  • Impact on niche audiences, cultural differences, and older demographics.
  • AI Moderator 2.0's focus on natural, voice-led conversations.
  • How to use AI ethically and transparently in qual research.

“AI moderation isn’t a replacement — it’s a smart addition to your toolkit. When used right, it brings real scale and speed to qualitative without sacrificing depth.”

Erica Dinger·Head of Research at Voxpopme

What’s a question you’d like to ask consumers?

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