Adding video feedback to your surveys lets you capture the emotional context and authentic expressions that text responses alone cannot convey. This guide walks through the full setup process, from project creation to survey platform integration.
Step 1: Create Your Project
Start by selecting the video question template and naming your project for easy identification. Choose a descriptive name that reflects your research objective.
Step 2: Configure Video Questions
Set up your video question parameters, including the question text and whether responses will be retained internally or shared externally.
Step 3: Set Your Timeline
Configure launch and closing dates, allowing enough time to collect an adequate number of responses from your target audience.
Step 4: Quality and Language Settings
Choose the respondent language preference and quality assurance level. You can also add specialized terminology to improve transcription accuracy for industry-specific terms.
Step 5: Survey Integration Best Practices
- Disable the next button until the video upload is complete to ensure all responses are captured.
- Provide a technical difficulty opt-out option to minimize survey abandonment if a respondent encounters recording issues.
Step 6: Enhance with Additional Data
Pass supplementary information such as demographic details or satisfaction scores alongside the video to enable richer analysis within the platform.
Step 7: Integrate with Your Survey Platform
Copy the provided JavaScript and HTML embed code into your survey system to begin collecting video submissions alongside your existing questions.