66: Why you need genuine relationships to understand customers – a chat with Zoe Dowling of Microsoft
14 March 2022
66: Why you need genuine relationships to understand customers – a chat with Zoe Dowling of Microsoft
Zoe Dowling, Ph.D., principal research program manager at Microsoft, joins Jennifer Mancusi to discuss how we can and must build relationships — internally as well externally — to truly understand our customers.
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