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Voxpopme Platform
How can Voxpopme improve customer understanding and alignment?
Voxpopme improves customer understanding by capturing real voices and emotions through video feedback. Teams can see and hear exactly how customers think and feel, then use AI-driven summaries and showreels to share those insights across the business. This builds alignment, creates empathy, and helps everyone stay focused on what truly matters to customers.
How does Voxpopme impact consumer-centricity in businesses?
Voxpopme helps businesses stay truly consumer-centric by bringing the voice of the customer into every stage of decision-making. Teams can hear directly from real people, understand their emotions and motivations, and share powerful video clips and showreels across the organization. This creates empathy, aligns teams around real needs, and ensures products, messaging, and strategies are built with the customer in mind.
Can Voxpopme help with large-scale surveys or research projects?
Yes, Voxpopme is built to handle large-scale surveys and research projects. You can run global studies, reach niche or broad audiences, and collect thousands of video responses. Our AI processes and analyzes everything quickly, so you get deep insights without delays or manual work—no matter the project size.
Does Voxpopme offer solutions to enhance product engineering?
Yes, Voxpopme supports product engineering teams by providing real user feedback through video surveys, interviews, and screen recordings. You can see how users interact with your product, hear their thoughts in real time, and quickly spot pain points or usability issues. AI-powered analysis delivers clear insights fast, helping your team prioritize fixes, validate features, and build with confidence.
How does Voxpopme leverage AI for insights?
Voxpopme uses AI to turn video feedback into fast, actionable insights. It transcribes responses, detects themes, sentiment, and keywords, and generates summaries, reports, and showreels automatically. With AI Moderator, it also runs voice-led interviews that ask smart follow-ups and deliver full transcripts and insights, no scheduling or live moderation needed. All Voxpopme AI features run in our secure version of OpenAI’s ChatGPT, developed in partnership with Microsoft Azure, so your data stays private and within your environment.
Can the platform be integrated into other research processes or platforms?
Yes, Voxpopme can be integrated into other research processes and platforms. You can embed video questions into quant surveys, import data from other tools, and connect with platforms like Qualtrics. This makes it easy to add qual depth without changing your existing workflow.
Are detailed demo sessions available to understand the platform better?
Yes, we offer detailed demo sessions to walk you through the platform. You can see how everything works, ask questions, and explore how Voxpopme fits your specific research needs. Just request a demo and our team will set it up.
How secure is Voxpopme as a platform?
Voxpopme is highly secure. We’re ISO 27001 and ISO 9001 certified, with enterprise-grade data protection, role-based access controls, audit logs, and compliance features built in. Your research data stays private, protected, and easy to manage.
What types of use cases have clients found valuable with Voxpopme?
Clients use Voxpopme for a wide range of valuable use cases, including concept testing, ad and creative feedback, brand tracking, usability testing, and churn or loyalty research. It’s also great for exploring emotional drivers, validating ideas, and uncovering customer needs across markets and segments.
How does Voxpopme analyze video insights?
Voxpopme uses its theme explorer, sentiment analysis, and AI to analyze video insights quickly and accurately. Every response is automatically transcribed, and then we use OpenAI’s ChatGPT to detect key themes, sentiment, keywords, and emotional cues; and generate summaries and reports. This is a secure ChatGPT for Voxpopme only, which we developed in partnership with Microsoft Azure. So, your data isn’t used to train the model or saved outside of your Voxpopme environment. It enables you to search by topic, ask natural language questions, and get instant summaries, quotes, and highlight clips—all without manual tagging or review.
Are there any partnerships or integrations with other platforms?
Yes, Voxpopme integrates with top insight platforms like Qualtrics and others. You can embed video questions into quant surveys, import external recordings, and upload data from other vendors. This lets you keep everything in one place while using the tools your team already works with.
What can Voxpopme offer for consumer insights?
Voxpopme helps you get deeper consumer insights, faster. You can run video surveys or interviews to hear real people explain what they think and feel. Our AI analyzes the responses for key themes, emotions, and quotes, so you get clear insights without hours of work. It’s great for testing ideas, understanding behavior, and showing real consumer stories in reports and videos.
Is Voxpopme available globally or only in certain markets?
Voxpopme is available globally. Our platform supports studies in over 30 countries with access to high-quality respondents across markets. You can run research in local languages, target niche segments, and capture culturally relevant insights—whether you’re using our global panel, your own list, or a custom community.
How do I explain the benefits of Voxpopme to my team?
You can explain Voxpopme to your team as the all-in-one platform that makes qualitative research faster, easier, and more impactful. We combine video surveys, live and AI-led interviews, screen recording, and built-in AI to deliver insights 60x faster—at a fraction of the cost. Instead of juggling tools or spending hours on analysis, you get instant transcripts, themes, summaries, and even showreels to bring your findings to life. It’s scalable, collaborative, and easy to use—so your team can focus on making decisions, not managing logistics.
Does Voxpopme offer support for using the platform?
We offer full support to help you get the most out of Voxpopme. Every subscription comes with onboarding and training to ensure that you’re proficient with Voxpopme’s product capabilities
Can Voxpopme be used to recruit samples from preferred vendors?
Yes, Voxpopme allows you to recruit samples from your preferred vendors. You can invite external moderators or vendors to upload data directly into your Voxpopme account, streamlining workflows and maintaining a centralized research repository. This flexibility makes it easy to integrate external sample sources while still leveraging Voxpopme’s powerful analysis and reporting tools.
What is required to set up a study using Voxpopme?
To set up a study in Voxpopme, you need just a few inputs: your research objective, target audience criteria, and question set. You can build surveys using Smart SurvAI or templates, or upload your own guide for interviews. For audience targeting, use Voxpopme’s global panel, your own list, or create a custom community—with AI-assisted screeners for precision. Once set, the platform handles recruitment, scheduling (for live sessions), and data collection. Everything—transcripts, themes, summaries—is auto-analyzed by AI, so you can go from setup to insight fast, without external tools.
How can Voxpopme be used to enhance quant research?
Voxpopme enhances quant research by embedding qualitative depth directly into surveys through video responses, giving context and emotional nuance behind the numbers. Researchers can integrate video questions into quant studies without dev resources, then use AI to analyze sentiment, themes, and key quotes at scale. This helps explain “why” behind the data, validate trends, and uncover insights missed by closed-ended questions. Branded showreels and auto-generated reports also bring findings to life for stakeholders, making the quant more actionable and memorable.
What makes Voxpopme different than other providers or platforms that are out there.
We’re constantly innovating to help researchers deliver more valuable insights with fewer resources and faster. Our AI-generated summaries, transcripts, and highlight clips give you quick access to key insights across interviews and video surveys.
What are the big differences between Voxpopme and User Testing
Voxpopme is designed for deep qual, offering user interviews, screen recording, and powerful AI tools that analyze sentiment, themes, and behavior fast. UserTesting is more task-focused, capturing screen and voice recordings for usability feedback. Pricing-wise, Voxpopme offers more flexible, usage-based pricing with no “use-it-or-lose-it” plans, while UserTesting typically requires a fixed annual license with per-seat costs, making Voxpopme more scalable and cost-efficient for many research teams.
What are the full platform capabilities of Voxpopme
Voxpopme is an all-in-one qualitative insights platform with tools for video surveys, live interviews, screen-based user research, and AI Moderator—a fully launched feature that runs voice-led interviews asynchronously with smart follow-ups and instant summaries. AI powers analysis, report creation, and searchable insights across a centralized repository. With global sampling, advanced targeting, and real-time collaboration, Voxpopme streamlines every step of research and offers full-service support for fast, scalable qual.
Is it possible to do things like heat mapping on concepts? Sorting / ranking exercises?
Voxpopme allows visual analysis of your qualitative data with tools like theme explorer, word cloud, and sentiment analysis.
Is it possible to capture quant metrics?
Yes, Voxpopme allows for limited quant metrics integration with qualitative data, including sentiment analysis, keyword tracking, and data visualizations. You can balance depth with data with Voxpopme.
Is the platform limited to video responses?
No, Voxpopme supports video responses, screen recordings, audio, and text imports.
Video Surveys
Can Voxpopme capture the human element in qualitative research?
Yes, Voxpopme captures the human element by letting you see and hear real people express their thoughts, feelings, and emotions through video. Whether it’s a survey or interview, you get facial expressions, tone of voice, and unscripted reactions—adding depth and authenticity that written responses can’t match.
How does Voxpopme assist in concept testing for new products?
Voxpopme makes concept testing easy by capturing real consumer reactions through video surveys or interviews. You can test visuals, messaging, or product ideas and get feedback in participants’ own words. Our AI analyzes the responses for sentiment, key themes, and emotional cues, then delivers quick summaries and highlight clips. This helps you understand what resonates, what needs work, and why, so you can make confident product decisions.
Participant dropout rates are significantly lower than traditional qual thanks to user-friendly mobile experiences, flexible scheduling, and high engagement from our On Demand Community (ODC). You can count on us to keep your studies on track with reliable participation.
Yes, Voxpopme supports qualitative screeners with AI-generated suggested answers, video auditions, and flexible screener logic for both surveys and interviews. We make it simple to qualify the right participants without wasting your time or theirs.
Services
What feedback have users given about Voxpopme support?
Users often praise Voxpopme’s support for being responsive, proactive, knowledgeable, and easy to work with. Many highlight how our team feels like an extension of theirs, helping with everything from setup to final deliverables. Clients appreciate the hands-on guidance, fast help when issues come up, and how we make complex research feel simple and manageable. We also have self-help support resources, including product training videos and help articles.
What innovative features does Voxpopme offer for market research?
Voxpopme offers several innovative features for market research, including AI Moderator for voice-led interviews with no scheduling, Smart SurvAI to auto-generate surveys, AI-powered summaries and showreels, live tagging during interviews, and a searchable insights repository. These tools help teams get deeper insights, faster, with less effort. There are more tools our engineering teams are working on right now.
What is required to set up a study using Voxpopme?
To set up a study in Voxpopme, you need just a few inputs: your research objective, target audience criteria, and question set. You can build surveys using Smart SurvAI or templates, or upload your own guide for interviews. For audience targeting, use Voxpopme’s global panel, your own list, or create a custom community—with AI-assisted screeners for precision. Once set, the platform handles recruitment, scheduling (for live sessions), and data collection. Everything—transcripts, themes, summaries—is auto-analyzed by AI, so you can go from setup to insight fast, without external tools.
Data and Insights Repository
Can Voxpopme be used for a library of past research data?
Yes, Voxpopme’s Data and Insights Repository centralizes all your video responses, transcripts, and insights into a single searchable hub. It makes your past research easy to find, reuse, and build on so you never have to start from scratch.
Can Voxpopme be used to recruit samples from preferred vendors?
Yes, Voxpopme allows you to recruit samples from your preferred vendors. You can invite external moderators or vendors to upload data directly into your Voxpopme account, streamlining workflows and maintaining a centralized research repository. This flexibility makes it easy to integrate external sample sources while still leveraging Voxpopme’s powerful analysis and reporting tools.
Live Interviews
Participant dropout rates are significantly lower than traditional qual thanks to user-friendly mobile experiences, flexible scheduling, and high engagement from our On Demand Community (ODC). You can count on us to keep your studies on track with reliable participation.
Yes, Voxpopme supports qualitative screeners with AI-generated suggested answers, video auditions, and flexible screener logic for both surveys and interviews. We make it simple to qualify the right participants without wasting your time or theirs.
On Demand Community (ODC)
What’s the participant dropout rate compared to other platforms?
Participant dropout rates are significantly lower than traditional qual thanks to user-friendly mobile experiences, flexible scheduling, and high engagement from our On Demand Community (ODC). You can count on us to keep your studies on track with reliable participation.
What measures are in place to guarantee high-quality participants in the panels?
Voxpopme ensures high-quality feedback through selective screening, AI-assisted respondent qualification, and video auditions to validate participant fit before sessions. Ensuring that respondents are a great fit for your studies is a top priority for us, and we continually work to maintain high sample quality.